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Oct
11

BNP Paribas – My new nemesis

Bonjour,
when we arrived in Paris start of September, we did what everyone does, who starts to live in a new country: We opened a bank account. One might think that in the 21st century this would work out without problems, BUT this is not so. To open a bank account, you need to have some proof that you are actually living at the French address you supplied, e.g. a bill for electricy BUT to pay the bill you need a French bank account. You see where this leads to. Know I know why Goscinny thought up the task Find Permit A 38 in “The Place That Sends You Mad” in the Asterix animated movie “The twelve Tasks”. Well, it seemed that a household insurance paid with the German Visa Card worked for the first steps BUT when we tried to retrieve the new banking cards they told us that there was something missing with our papers. As this could be solved by providing a electricity bill that arrived in the mean time, we were told to wait another week for the cards to be ready. Well, waiting was okay although you can’t buy a French mobile without a banking card as this serves as proof that you have a bank account. BUT after having been told to wait some more time for 3 weeks in a row due to some shabby excuses by the nice BNP service people (a.k.a. minions of the devil that try to make you crazy) and no solution in the end, we are now looking forward to work with Credit Lyonnais to see if the notion of ”customer service” is known in the French banking sector (The head of my company doesn’t think so, and he is French and should know).
Toujours à votre disposition, Trutz

2 comments

  1. Anonymous says:

    nevermind – was the same with my ex-girlfriend in montepellier nearly 6 years ago ;-)

  2. Mühä says:

    Über welche Email biste denn grad erreichbar? denn auf meine letzte email haste nie geantwortet. mühä

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